0kz Terms & Conditions

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the User", "you", "your") and 0kz ("we", "us", "our", "0kz"), the operator of the online casino and sports betting platform accessible at 0kz.onl and its associated mobile-optimised pages. These Terms apply to all users of the Platform, including registered account holders and visitors who browse without registering.

0kz reserves the right to amend, update, or replace these Terms at any time. Where a material change is made, we will take reasonable steps to notify registered users by posting a notice on the Platform or by other appropriate means. Continued use of the Platform following any amendment constitutes your acceptance of the updated Terms. It is your responsibility to check this page periodically for changes.

These Terms should be read in conjunction with our Privacy Policy and Responsible Gaming policy, both of which form part of the overall agreement between you and 0kz.

1 Age Requirement

You must be at least 21 years of age to register an account or use any service on the 0kz Platform. By registering, you confirm that you meet this minimum age requirement. 0kz takes age verification seriously and reserves the right to request documentary proof of age at any time. Accounts found to belong to users under the age of 21 will be suspended immediately and any funds held in such accounts will be dealt with in accordance with applicable law.

2 Registration Requirements

To open an account with 0kz, you must:

• Be at least 21 years of age at the time of registration.
• Provide accurate, complete, and current personal information during the registration process.
• Not already hold an active account with 0kz. Each user is permitted one account only. Duplicate accounts are prohibited and may be closed without prior notice.
• Not be acting on behalf of another person or entity when registering or placing bets.
• Not be a current employee, contractor, or close family member of an employee of 0kz.
• Have the legal capacity to enter into a binding agreement in your jurisdiction of residence.

3 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your login details with any other person. 0kz will not be liable for any loss or damage arising from unauthorised access to your account resulting from your failure to keep your credentials secure. If you suspect unauthorised access, you must contact our support team immediately via live chat or at [email protected].

4 Know Your Customer (KYC) Verification

0kz may at any time request that you provide identity verification documents, including but not limited to a government-issued photo ID, proof of address, or proof of payment method ownership. Failure to provide satisfactory documentation within a reasonable timeframe may result in restrictions being placed on your account, including suspension of withdrawals or closure of the account. KYC verification is a standard industry requirement designed to protect users and maintain the integrity of the Platform.

5 Accepted Payment Methods

0kz currently supports deposits and withdrawals in Bangladeshi Taka (BDT) via the following payment channels: bKash, Nagad, Rocket, and Upay. Additional bank transfer options may be available from time to time. All transactions on the Platform are conducted in BDT. 0kz does not currently accept deposits via credit cards issued by international banks or via cryptocurrency wallets.

6 Deposit Limits & Processing

The minimum deposit amount is ৳200. Maximum deposit limits may apply depending on your account status and the payment method used. Deposits are generally credited to your 0kz account in real time upon successful confirmation from the payment provider. 0kz is not responsible for delays caused by the payment provider's own processing times or technical outages on their network.

7 Withdrawal Conditions

The minimum withdrawal amount is ৳500. Before a withdrawal can be processed, 0kz may require full KYC verification to be completed. Withdrawals will only be made to a payment account that is registered in the same name as the 0kz account holder. 0kz reserves the right to conduct additional security checks before processing any withdrawal request.

Standard withdrawal processing times are as follows:

• bKash and Nagad: Typically within 15 minutes of approval during business hours.
• Rocket and Upay: Within 1–3 hours of approval.
• Bank transfer: 1–3 business days depending on the receiving bank.

Processing times may be longer during periods of high demand, public holidays, or where additional verification is required.

8 Fraud Prevention

Any attempt to deposit, withdraw, or transfer funds through fraudulent means, including the use of stolen payment credentials, manipulation of transaction records, or collusion with other users, will result in immediate account suspension and may be reported to relevant authorities. Funds associated with fraudulent transactions will not be returned.

9 General Bonus Terms

From time to time, 0kz may offer bonuses, free bets, promotional credits, or other incentives to new and existing users. All bonuses are subject to specific terms and conditions that will be communicated at the time the offer is presented. In the absence of specific terms, the following general conditions apply:

• Bonuses may only be claimed once per user, per household, per device, and per IP address unless explicitly stated otherwise.
• Bonuses are non-transferable and may not be exchanged for cash directly without meeting the applicable wagering requirements.
• Wagering requirements must be met before any bonus-derived winnings can be withdrawn.
• 0kz reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice.
• Bonus abuse, including but not limited to the creation of multiple accounts to claim the same promotion, will result in the forfeiture of all bonus funds and potential account closure.

10 Wagering Requirements

Where a bonus carries a wagering requirement, the requirement will be stated clearly in the promotion-specific terms (for example, "30x bonus amount"). Wagering requirements must be fulfilled within the stated validity period. Bets placed on certain games or markets may contribute at a reduced rate or not at all toward the fulfilment of wagering requirements — this will be specified in the relevant promotion terms.

11 Game Integrity

All casino games offered on the 0kz Platform are provided by licensed third-party game studios including Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, and Spribe. Each game uses certified random number generation (RNG) technology or, in the case of live casino games, live dealer operations conducted under the provider's own regulatory standards. 0kz does not alter or interfere with game outcomes.

12 Bets Once Placed

Once a bet has been confirmed by the Platform, it cannot be amended or cancelled by the user. It is your responsibility to verify all bet details — including the selection, stake, and odds or multiplier — before confirming. 0kz will not be liable for losses arising from bets placed in error by the user.

13 Sports Betting Rules

Sports betting markets, including live cricket betting on BPL, T20 World Cup, IPL, and other fixtures, are subject to the specific market rules displayed at the time of bet placement. In the event of a technical failure, disputed result, or event abandonment, 0kz reserves the right to void affected bets and return stakes to the relevant accounts. Live betting odds are updated in real time and may change between the moment you select a bet and the moment you confirm it; the odds at the point of confirmation are the binding odds for that bet.

14 Prohibited Activities

The following activities are strictly prohibited on the 0kz Platform:

• Use of automated software, bots, scripts, or artificial intelligence tools to place bets or interact with games.
• Collusion with other users to exploit game mechanics or manipulate outcomes.
• Exploiting software errors, glitches, or vulnerabilities to gain an unfair advantage.
• Any form of match-fixing, spot-fixing, or use of inside information in sports betting markets.
• Use of the Platform for money laundering or any other illegal financial activity.
• Impersonating another user or providing false identity information.

15 Limitation of Liability

To the fullest extent permitted by applicable law, 0kz shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the Platform. This includes but is not limited to losses arising from internet connectivity failures, device malfunctions, third-party payment provider outages, or force majeure events. 0kz's total liability to you in connection with any single incident shall not exceed the amount you deposited in the 30-day period preceding the incident.

16 Dispute Resolution

If you believe a transaction, game result, or account action has been handled incorrectly, you must contact 0kz support within 30 days of the event in question. Disputes raised after this period may not be investigated. To raise a dispute, contact our support team via live chat or email at [email protected] with full details of the transaction ID, date, amount, and nature of the dispute. We aim to resolve all disputes within 10 business days of receiving complete information.

17 Platform Availability

While 0kz takes all reasonable steps to ensure continuous Platform availability, we do not guarantee uninterrupted access. Scheduled maintenance, emergency technical work, or circumstances beyond our control may result in temporary unavailability of some or all Platform features. 0kz will not be liable for losses of any kind resulting from planned or unplanned Platform downtime.

18 Closure by the User

You may request the closure of your 0kz account at any time by contacting support via live chat or email. Before closure is processed, any pending bets will be settled and any withdrawable balance will be returned to your registered payment method. Account closure requests are typically processed within 3 business days.

19 Termination by 0kz

0kz reserves the right to suspend or permanently close any account, with or without prior notice, in circumstances including but not limited to:

• Breach of any provision of these Terms & Conditions.
• Provision of false, misleading, or incomplete registration information.
• Engagement in any prohibited activity as defined in Clause 14.
• Failure to complete KYC verification within the required timeframe.
• Reasonable suspicion of fraudulent, criminal, or harmful activity.
• Account inactivity for a continuous period of 12 months or more.

Where an account is closed by 0kz due to a breach of these Terms, any bonus funds, promotional credits, or winnings derived from prohibited activity may be forfeited. Genuine deposited funds that are not connected to any breach will be returned to the user's registered payment method after all relevant checks are complete.

20 Ownership of Content

All content on the 0kz Platform — including but not limited to the brand name, logo, website design, text, graphics, game interfaces supplied by 0kz, and all associated intellectual property — is owned by or licensed to 0kz. You may not copy, reproduce, modify, distribute, or create derivative works from any part of the Platform without our prior written consent.

21 Third-Party Game Content

Game content supplied by third-party providers including Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, and Spribe remains the intellectual property of the respective provider. Such content is licensed to 0kz for delivery to users of the Platform. Users have no ownership rights over third-party game content.

22 Your Responsibility

Gambling is intended to be an enjoyable form of entertainment. 0kz strongly encourages all users to gamble responsibly and within their means. You are responsible for monitoring your own gambling behaviour. If you feel that gambling is negatively affecting your finances, relationships, or mental health, we urge you to make use of the self-management tools available in your account or to contact our support team to discuss account restriction options.

23 Applicable Law

These Terms & Conditions shall be construed and governed in accordance with applicable law. Any dispute arising out of or in connection with these Terms that cannot be resolved through our internal dispute resolution process shall be subject to the exclusive jurisdiction of the competent courts. Users acknowledge that online gambling regulations vary by jurisdiction and it is the user's sole responsibility to ensure that their use of the Platform complies with the laws applicable in their country or region of residence.

24 Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be severed from the remainder of the Terms. The remaining provisions shall continue in full force and effect and shall not be affected by the severance of the invalid provision.

25 Entire Agreement

These Terms & Conditions, together with the Privacy Policy and Responsible Gaming policy, constitute the entire agreement between you and 0kz with respect to your use of the Platform and supersede all prior discussions, representations, or agreements whether written or oral.

If you have any questions about these Terms & Conditions, please contact the 0kz support team through any of the following channels. All contact details are provided as plain text — please use them via your own messaging or email application:

• Email: [email protected]
• Live Chat: Available 24/7 inside your 0kz account dashboard
• Telegram: @0kz_official
• Support Hours: 24/7 — Bangladesh Standard Time (BST, UTC+6)